FAQs

    • Our team comes to you to measure, consult, and guide your project—providing personalized attention that you won’t always get at a large retail design center.

    • Our design services focus entirely on you, not product sales. Because we don’t mark up products, we can give unbiased, people-focused guidance to make your space uniquely yours, within your budget and style.

    • Instead of managing emails, calls, and coordination yourself, we act as your personal project concierge.

    • For installation, our carefully selected team handles your project with the highest quality and attention to detail. Any special tweaks or creative hacks? We can look at making them happen!

    • Worried about handling out-of-stock items or inventory issues on your own? We monitor and secure stock daily so you don’t have to.

    • If anything needs to be picked up at the store in Vancouver, we handle that for you as well.

  • No! We work on bathrooms, mudrooms, closets, playrooms, and more. Basically any space you want to make functional and beautiful, we can help!

  • Swede & Simple is an independent kitchen and cabinet design service and is in no way affiliated, authorized, or sponsored (financially or otherwise) by Inter IKEA® Systems B.V. It is not our intention to impersonate IKEA® stores or services, nor do we sell IKEA® products.

  • IKEA® Sektion kitchen cabinets come with a built-in 25-year warranty. For more information on the warranty, please visit the IKEA® warranty page.

  • We understand that it’s important to see the samples in person, so you can see and feel them before you decide to purchase. We are happy to bring our complete collection of IKEA® door samples to you as part of our design consultation service.

  • With IKEA® home delivery, they will deliver a multitude of flat-packed boxes into one area of your home. It is best to have it delivered to an area that is dry, out of your way, and not too far from the installation site. Prior to delivery, your designer will give you more specifics about what to expect for your delivery.

  • Happily, no! If you are having Swede & Simple install your project, unboxing and assembling all of the product is included in the installation price.

  • Absolutely! While there are some limitations, our installers are experts at thinking outside the box and are very skilled at customizing IKEA® cabinets to personalize your design and better suit your space.

  • There are some great companies manufacturing doors to specifically fit the IKEA® cabinet frames. We are happy to assist you with the coordination of custom doors for your project.

  • We don’t do general contracting, plumbing or electrical work ourselves but we’re happy to refer you to some wonderful, trusted tradespeople.

  • Our current business license allows us to work in the following areas:

    Regional District of Central Okanagan

    District of Peachland

    City of Armstrong

    City of Penticton

    City of Enderby

    Town of Princeton

    District of Coldstream

    City of Revelstoke

    District of Lake Country

    District of Salmon Arm

    Village of Lumby

    District of Sicamous

    City of Kelowna

    Township of Spallumcheen

    Village of Keremeos

    District of Summerland

    Town of Oliver

    City of Vernon

    Town of Osoyoos

    City of West Kelowna

    If you live outside of our current business service area, please contact us to discuss options.

More questions? We’d love to help.